Provide direct telephone, letter, and electronic customer service for the public daily, serve as a sales and service agent to patrons of the Los Angeles Philharmonic Association, and enter customer feedback into the patron database.
- 2-3 years of experience in the customer service field
- Previous ticketing experience preferable
- Flexible schedule required for day, evening, and weekend shifts
- Availability to work nights and weekend shifts, specifically Friday and Saturday
- Strong interpersonal skills with an ability to work well with people at all levels, across a diverse customer base
- Computer proficient including Microsoft Office and Windows Operating System
- Ability to think quickly and creatively problem-solve
- Excellent verbal and written communication skills
- Ability to type 40 wpm
- Superior interpersonal manner
- Excellent organizational skills
- Knowledge and passion for the arts
- Secondary language is a plus
The only way to apply for an LA Phil position online is through this portal.