S U B J E C T :
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INTIX/Search Job Posting

M E S S A G E :
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POSITION OPENING

BOX OFFICE MANAGER
CONGA ROOM @ LA LIVE
LOS ANGELES, CA


Restaurant/nightclub/live music venue is seeking to fill a Box office Manager
position.

Description: 
As Box Office Manager at the Conga Room @ LA LIVE, this position will be
responsible for managing and overseeing ticket sales and all aspects of both box
office and merchandise operations for all events. The Conga Room is the
preeminent venue for top name Latin, world and alternative music. The Conga Room
will feature pan-Latin cuisine and live entertainment ranging from world beat
music, salsa to rock en espanol, jazz, urban and pop/rock. 


RESPONSIBILITIES:
- Act as a liaison between TicketMaster, AEG and the Conga Room
- Perform daily updates to Ticketmaster of all venue talent roster and
performances.
- Perform daily Inventory and par sheets of Merchandise.   
- Directs and oversees the internal control of daily operations as outlined in
by the Conga Room.
- Oversee all ticket accounting including (but not limited to) daily receipts,
deposits, cash handling 
- Builds and modifies all computer ticket events and issues computer access
codes to facility management.
- Supervise box office ensuring proper staffing levels 
- Liaise with management, event promoters and appropriate personnel to
establish ticket pricing and seating configurations 
- Maximize usage of the ticket system software for all forms of ticket sales,
including offerings to premium seating clients - Update management and promoters
with ticket sales information
- Prepares daily business transactions report
- Resolve customer service issues 
- Manage, control, and monitor all facility revenue along with the business
manager. 
- Responds to customer complaints and service requests to maintain a positive
rapport with the ticket buying public. 
- Responsible for deposits, counting money, and recording, balancing and
reporting all daily receipts.
- Coordinate and deposit parking revenue and receipts
- All other duties & responsibilities as assigned
- Prepare and distribute supplies and event information for the outlets, such
as ticket stock, seating charts, etc.
- Coordinates all event information between the promoter, facility personnel
and the ticket company in a timely manner. 
- Builds and modifies all computer ticket events and issues computer access
codes to facility management. 
- Coordinates the house scale for all ticket events. 
- Maintains communication with ticket company representatives for updates
and/or revisions in computer operations. 
- Monitors daily ticket sales for all upcoming events and communicates
information to the Director and promoter representative. 
- Responds to customer complaints and service requests to maintain a positive
rapport with the ticket buying public. 
- Establishes files on each event that consists of seats on-hold for the
building and promoter, complimentary ticket vouchers, event audits and ticket
inventory schedules. 
- Supervises, instructs, and trains ticket seller as to the proper selling
procedures. 
- Maintains accurate count of tickets sold, money received from ticket seller
and change banks.
- Prepares bank deposits. 

REQUIREMENTS:
- Experience with Ticketmaster system, policies and procedures
- Minimum of three years related experience required or equivalent combination
of education and experience 
- Proficiency in Microsoft Office ·	
- Ability to excel as a team member with limited supervision 
- Flexibility to work necessary hours, including nights, weekends and holidays

SALARY: 
40K to 50K 

TO APPLY: 
Please Email resume to: mailto:eddie@congaroom.com